Successful, sustainable change and improvements that lead to break through business results require attention to both change and transition.
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When it comes to improving quality, operational efficiency, customer service and costs, leaders need to engage, enable and empower team members. Brain savvy change leaders apply the neuroscience underpinning engagement and collaboration to create a culture that is innovative, agile and resilient.
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Business and healthcare leaders face daunting challenges in implementing transformative change and creating an environment supportive of continuous learning and improvement. There is no playbook or clearly defined roadmap to follow.
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We know that how change leaders communicate with their teams about change has significant impact on people’s understanding of the need for change and their attitudes toward change. Neuroscience helps to explain why some approaches to engaging and influencing people are successful and others aren’t.
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Building organizational change capability is a strategic priority for most organizations. Two decades of experience in leading change and developing high performing change leaders and teams have shaped our understanding of what it takes to build organizational change readiness and capability.
Change initiatives that are led with an awareness of ‘the brain on change’ work with our biology, enhance engagement and enable people to work at their best.
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The level of complexity, rate and pace of change continue to increase in hospitals across North America. Healthcare leaders are confronting issues related to accessibility, safety, quality, the patient experience and costs of care every day.
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